Day-to-day tasks are more connected, automated, and optimized than ever before and shopping is no exception.
Demand for digital commerce is creating a retail future where needs can be instantly communicated and instantly met. To keep customers coming back, physical retailers must leverage the local connection to the consumer while still evolving. CATAPULT® WebCart™ is a revolutionary click-and-collect solution that allows brick and mortar stores to step seamlessly into the digital realm. Click and Collect 2.0 represents a next generation approach to retailing, the ability to complete a transaction online, and receive the same dynamic transactional experience when shopping in the store, no matter how complex the transaction.
Perfect Data Everywhere
No matter where your shoppers are or how they wish to communicate their needs, CATAPULT’s single platform solution is able to accommodate the sale and provide up-to-date data in real time. Whether online or in-store, shoppers will have a captivating experience that will keep them coming back.
We have loved the ease of using CATAPULT® WebCart™. Before WebCart, we would have our customers fill out a form of what they wanted to order and email it to us or call us with their order. It was a tedious process because you wanted to make sure you were asking all the right questions so your customer received what they wanted. Now, with WebCart, the customer can choose exactly what they want and there is less margin for error. Setting it up was really easy and just takes a little bit of time to get your system cleaned up and ready to go. I would highly recommend it to anyone interested in starting curbside pickup.
Walnut Creek Cheese
Increase engagement with new and existing customers
A well-run online storefront takes care of customers with the same zeal and attention that your associates aim to provide in your physical store. When you implement WebCart as your click-and-collect solution, you’re not simply getting a solution but an engine for opportunity. WebCart opens a new and accessible avenue to promote positive customer interactions and boost your profits. Give your customers the same dynamic transactional experience and Accelerated Checkout™ online as they do in your store.
WebCart is a vital part of the single platform solution that ECRS provides to our community of retailers through CATAPULT. If you’ve decided to take your first steps into the larger world of online retail, we’ll be with you on the journey to ensure easy implementation.