ECRS is a US-based, Certified Evergreen™ transaction and retail solutions provider, with a successful track record that stretches over 30 years.
ECRS future-proofs local and regional retailers to win in today’s market, while preparing them for tomorrow’s opportunities.
ECRS’ revolutionary CATAPULT® system is the market’s only truly unified transaction platform, running in thousands of locations across North America. With CATAPULT, the point of sale, self-checkout, deli scales, fuel pump, pharmacy, mobile, inventory, customer loyalty, back office, e-commerce, and enterprise management all share one single transactional logic. Unified Transaction Logic™ empowers retailers to prosper by providing actionable business intelligence across their enterprise. Unifying hardware, software, and services, ECRS offers friction-free, cost-saving solutions that increase customer engagement while transforming the consumer experience.
ECRS is committed to perpetual development, and expanding value through constant innovation. To that end, CATAPULT is fully-customizable. Optional plug-and-play modules work seamlessly with core applications, offering retailers freedom and flexibility in designing their point of sale platform. Retailers can easily expand platform functionality as their business grows. Exhaustive research, intelligent design, and rigorous pre-market testing ensure that ECRS products integrate smoothly into existing retail environments.
All of ECRS’ hardware, software, and services are backed by a knowledgeable, accessible, and award-winning US-based support team.
On the 2020 RIS Software Leaderboard, ECRS was ranked #1 as the lead technology vendor in the Grocery vertical, and ranked #2 among all retail software companies on the Top 20 Master List. This is the seventh consecutive year that ECRS has been ranked number one in the Grocery Vendor Leaders category. ECRS’ Quality of Support has placed in the top five rankings for the eleventh year in a row.
We are proud to partner with innovative, forward-thinking retailers. Together, we are building a success-focused community that will lead the charge on the front lines of the retail revolution.
“ECRS has always been about making our customers’ lives better, but we are also intent on making our work environment better too. The very idea of ECRS was born out of defiance of big business ways.”
Pete Catoe
ECRS President & CEO
Why You Get the Best
Because of our desirable, progressive location of Boone, NC, we have the unique ability to recruit top-level players in all areas – including development, project management, technical support, industry knowledge, and more. Our location allows us to attract outdoor-lovers, adventure-seekers, and industry POS specialists looking to expand their careers within a dynamic live-and-work environment. ECRS has one of the lowest employee turnover rates in the industry, giving us the competitive edge as it relates to industry experience and knowledge.
Who Are Our Customers
Since 1989, we have amassed thousands of customers spanning across verticals including grocery & supermarket, natural, food co-ops, speciality, convenience, pharmacy & supplements, wine & spirits, micro markets, and hospitals & health systems. ECRS clients range from single-store operators to one-thousand-store chains. Our innovative point of sale system adapts to customer needs and reaches its highest potential in demanding, high-volume, multi-store environments where growth and profitability are key business drivers.
The e-Commerce Balancing Act: Operations, Customer Service and Profitability
Area Served
Customer Since
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Erewhon Natural Markets
Vertical
Natural Grocery
Area Served
California
Customer Since
2013
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